sbaje Privacy Policy — Your Information Is Protected

1 Introduction

This Privacy Policy ("Policy") describes how sbaje ("we", "us", "platform") collects, stores, uses, and protects the personal information of users ("you", "user") of the website sbaje.lat.

By using our platform, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using our services or contact our support team directly.

sbaje believes that user privacy is a fundamental right. We therefore never sell or transfer your personal information to third parties without authorization. This Policy is effective from the date of its most recent update.

2 What Information We Collect

sbaje may collect the following types of information from you:

2.1 — Information You Provide Directly

Full name and date of birth (for age verification — our services are only for those aged 21 or older).
Email address and contact details.
Username and password provided at the time of account registration.
Financial transaction details — such as deposit and withdrawal information via bKash, Nagad, Rocket, or Upay.
A copy of your national ID card or other documents for identity verification (if required).

2.2 — Automatically Collected Information

IP address, device type, and operating system.
Browser type and session information.
Pages visited on the platform, time of use, and usage patterns.
Data collected through cookies and similar technologies.
Gaming history and account activity logs.

2.3 — Information Received from Third Parties

Verification information received from identity verification service providers.
Information from authorized third parties for fraud prevention and risk assessment.
Self-exclusion information from responsible gaming organizations (if applicable).

3 Purpose of Information Use

sbaje uses the information collected from you only for the following legitimate purposes:

Account Management: To create, verify, maintain, and secure your account.
Service Delivery: To provide gaming services, bonuses, promotions, and customer support.
Financial Transactions: To process deposits and withdrawals and to prevent financial fraud.
Identity Verification: To confirm that the user is at least 21 years old and that the information provided is accurate.
Communication: To send important updates, transaction notifications, and support messages.
Security: To prevent unauthorized access to accounts, fraud, and illegal activity.
Responsible Gaming: To identify signs of excessive gambling and provide users with the necessary support.
Legal Obligations: To comply with applicable laws and regulations and to submit required reports to authorities.
Platform Improvement: To improve service quality and enhance the user experience.

4 Information Storage & Security

sbaje follows industry-standard security practices to keep your personal information safe. The following technical and organizational measures have been put in place:

SSL Encryption: All data transmitted between you and our servers is protected by SSL/TLS encryption.
Data Encryption: Stored sensitive information, especially financial and identity-related data, is kept in encrypted form.
Access Control: Only authorized staff can access the relevant information, and they are bound by strict confidentiality obligations.
Security Audits: Regular internal and external security reviews are conducted.
Firewall & Monitoring: Round-the-clock monitoring is active at the server and network level.

Please note that no method on the internet is 100% secure. While we make every effort to provide the highest level of protection, in the event of any unauthorized access we will take the necessary steps and notify you promptly.

4.1 — Data Retention Period

Your information will be retained for as long as your account remains active. Even after an account is closed, relevant information may be kept for a defined period as required by legal obligations, dispute resolution, or financial record-keeping.

5 Information Sharing Policy

sbaje does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 — Service Provider Partners

For specific technical services — such as payment processing, identity verification, or cybersecurity — we work with trusted third-party service providers. These partners may only use the information within the scope of the specific service they provide and are contractually bound to meet our privacy standards.

5.2 — Legal Obligations

We may be required to disclose information under court order or by a competent authority, or when necessary to protect our legal rights. In such cases, only the minimum necessary information will be shared.

5.3 — Responsible Gaming Organizations

In the interest of user protection, relevant information may be shared with authorized responsible gaming organizations to support self-exclusion or prevent problem gambling.

5.4 — Business Transfers

In the event of a business merger or acquisition, information may be transferred; however, the new owner will be bound to comply with the terms of this Policy.

6 Cookies & Tracking Technologies

The sbaje website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your browsing experience.

6.1 — Types of Cookies

Essential Cookies: These ensure the basic functionality of the site — maintaining login sessions, security checks, and so on. Without them, the site will not work properly.
Functional Cookies: These remember your preferences and settings — such as language selection or game preferences.
Analytics Cookies: These monitor site usage to help improve services. This information is collected in anonymous and aggregated form.

6.2 — Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may prevent you from using certain features of the site.

7 Your Rights

As a sbaje user, you have the following rights regarding your own information:

Right to Know: You have the right to know what information we are collecting about you and how we are using it.
Right of Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to Erasure: In certain circumstances you may request that your personal information be deleted, though full deletion may not be possible if legal or contractual obligations apply.
Right to Object: You can opt out of receiving marketing messages or object to certain types of data processing.
Right to Portability: Where applicable, you have the right to request your information in a machine-readable format.

To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat support. We will review your request as quickly as possible.

8 International Transfer of Information

sbaje works with global service providers, so in some cases your information may be stored or processed on servers located outside Bangladesh. Such transfers will only take place when:

The receiving country or organization ensures an adequate level of data protection.
We and the third party have put the necessary contractual arrangements in place for data protection.
A legal basis for the transfer exists.

If you have any questions about international data transfers, please contact our support team.

9 Protection of Minors

sbaje's services are only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of account registration and additional documents may be requested in cases of doubt.

If we become aware that information from a person under the age of 21 has entered our system, that information will be deleted immediately and the associated account will be closed.

To report any concerns related to the protection of minors, please contact [email protected].

10 Policy Changes & Updates

sbaje reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

A notice will be published in a clearly visible location on the website.
You will be informed of the update via your registered email address.
Your consent to the changes may be requested when you log in to your account.

If you continue to use the site after a change has been made, you will be considered to have consented to that change. We therefore recommend checking this page regularly.

11 Privacy Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact sbaje using the methods below:

24/7 Live Chat Support — available in Bengali and English

[email protected]

We will review your request as quickly as possible and take the necessary action. Complex requests may take a little more time, but we will keep you informed throughout.

sbaje's Privacy Policy