Responsible Gaming at sbaje — your protection is our priority
Gaming is for entertainment — not for stress or problems. sbaje helps you stay in control at every step.
Why responsible gaming matters
Online gaming and betting is an enjoyable pastime for millions of people. However, when gaming gets out of control, it can have a negative impact on personal, family, and financial life. sbaje believes every player's experience should be fun, safe, and fully within their own control.
Only people aged 21 or above may create an account and play on our platform. This age limit is strictly enforced and is an integral part of sbaje's policy.
Our protection tools
sbaje offers several practical tools to give you full control over your gaming.
Set a deposit limit
You can set a maximum daily, weekly, or monthly deposit amount. Once set, this limit takes effect immediately, and a waiting period applies if you want to increase it.
Session time-out
Use session time-out to avoid playing for too long in one sitting. The option to be automatically logged out after a set time is available in your account settings.
Self-exclusion
If you feel you need a break, you can close your account for a set period — from 30 days up to permanently. No promotional communications will be sent during self-exclusion.
Loss limit
Decide in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, you will not be able to place further bets, protecting you from financial harm.
Reality check messages
During extended play sessions, a message will appear at regular intervals showing how long you have been playing and how much you have spent. This helps you stay aware.
24/7 Support
For any issue, sbaje's support team is available around the clock. Speak directly in Bengali via live chat or email ([email protected]) — you will receive help, not judgment.
Warning signs of problem gambling
If you notice any of the following in yourself, be alert and seek help:
- You keep playing to try to win back money you have lost
- You are lying to family or friends about your gaming budget
- You have tried to stop playing but cannot
- You are spending money needed for everyday essentials on gaming
- You feel restless or depressed when you are not gaming
- You are prioritising gaming over work, studies, or relationships
- You are taking on debt or borrowing money to participate in gaming
The golden rules of healthy gaming
Set your budget in advance
Before each session, write down or note mentally the maximum you will spend. Stick to that limit — whether you are winning or losing.
Do not think of gaming as income
Gaming and betting are purely entertainment activities. There is no guarantee of long-term profit — keep that reality in mind when you play.
Take regular breaks
Do not play for a long stretch without stopping. Take at least a 10–15 minute break every hour — get up, walk around, drink some water.
Do not play on impulse
If you are feeling stressed, angry, or frustrated, take a break from gaming. Making decisions in that state is difficult and the risk of harm increases.
A loss is not an opportunity to recover
Placing larger bets to "make back" a loss is one of the biggest mistakes you can make. Stop at that moment and end the session.
How to activate self-exclusion
If you feel you need some distance — whether for a few weeks, a few months, or permanently — sbaje's self-exclusion system is there for you. It is easy to use and completely confidential.
Log in to your account
Log in to your sbaje account and go to profile settings.
Responsible gaming section
Find the "Responsible Gaming" option.
Choose a period
Choose from 30 days, 90 days, 1 year, or permanent exclusion, then confirm.
Deposit limits and financial control
The minimum deposit amount on sbaje is ৳200 and the minimum withdrawal amount is ৳1,000. This structure is intentionally designed so that no one makes unplanned large transactions.
You can also set your deposit limit even lower — on a daily, weekly, or monthly basis. A reduced limit takes effect immediately. However, increasing the limit requires a set waiting period, which prevents impulsive decisions.
This limit applies equally across all payment methods — bKash, Nagad, Rocket, or Upay. We support bKash, Nagad, Rocket (Dutch-Bangla Bank's mobile wallet), and Upay. Even when depositing via bKash, no transaction beyond your set daily limit will be possible.
Protection of minors
sbaje strictly follows a 21+ age policy. Only people aged 21 or above may create an account and play on this platform.
If anyone aged 18–20 lives in your home or family, make sure they cannot access your account. The steps below can help:
- Use a password or PIN lock on your device
- Do not save your sbaje password in your browser
- Log out after every session
- Never share your login details with anyone
Don't hesitate to ask for help
If you are experiencing any problem with gaming, sbaje's support team is ready to talk with you around the clock — 24 hours a day, 7 days a week. You can speak in Bengali or English, whichever you prefer.
Live chat
Start a live chat directly from any page. Our trained team members will listen to you confidentially and provide the right support.
Email Support
Write out your situation in detail and send it to [email protected]. We will respond as quickly as possible and find the most suitable solution for you.
Choose the path of safe gaming
Enjoy sbaje responsibly — set up the tools today or read the FAQ to learn more.
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